What is NMS?
The New Medicines Service (NMS) is a service provided by community pharmacies in the United Kingdom. It was introduced as part of the National Health Service (NHS) contractual framework for community pharmacies to improve patient outcomes and ensure the effective use of newly prescribed medications.
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The primary goal of the New Medicines Service is to help patients understand their newly prescribed medicines, address any concerns or issues they may have, and improve adherence to medication regimens. This service is particularly focused on patients with long-term conditions who have been prescribed a new medicine to manage their health.
Key features of the NMS
​The NMS offers numerous benefits and contributes to an overall higher satisfaction level among patients. This service offers assistance to individuals newly prescribed medication for the management of a long-term condition, fostering improved medication adherence and enhancing self-management of the LTC. The key areas addressed by the service are outlined below.
Patient Consultation
Pharmacists provide a consultation to patients who have been prescribed a new medication. This consultation typically takes place within a few weeks of starting the new medicine.
Information and Advice
Pharmacists offer information and advice about the purpose of the medication, how to take it correctly, potential side effects, and the importance of adherence to the prescribed regimen.
Monitoring and Support
Pharmacists monitor patients' progress with the new medication and provide ongoing support. They may address any issues or concerns the patient may have and liaise with the prescribing healthcare professionals when necessary.
Improving adherence
The NMS aims to enhance patient adherence to prescribed medications, which is crucial for the effectiveness of treatment plans.
The New Medicines Service is part of the broader effort to involve community pharmacists in patient care and contribute to public health outcomes. It provides an additional layer of support for patients as they initiate new medications, helping to optimize their therapeutic benefits while minimizing potential risks.
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